Privacy Policy
Last updated: 2026-03-02
GoNorth Japan (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use this website.
1. Information We Collect
We only collect personal data that you voluntarily provide to us. This may include:
- Your name
- Your email address
- Message content submitted via contact forms
- Newsletter subscription information
- Booking-related information when you request or book a tour
2. How We Use Your Information
We use your personal data solely for the following purposes:
- Responding to inquiries and messages
- Communicating with you about tours or travel-related questions
- Processing tour bookings and related communication
- Sending newsletters, if you have explicitly subscribed
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent (e.g. contact forms and newsletter subscriptions)
- Performance of a contract or pre-contractual steps (e.g. tour bookings)
4. Data Storage & Retention
Your personal data is stored securely and only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
When your data is no longer required, it will be deleted or anonymized.
5. Sharing of Data with Third Parties
We do not sell, rent, or share your personal data for marketing or advertising purposes.
However, we use certain third-party service providers that are necessary to operate the website and provide our services. These may include website hosting providers, email delivery services, interactive map services, and embedded media services.
Map Services
When you provide consent to load interactive map features, map functionality is provided through third-party services including: - Mapbox, Inc. https://www.mapbox.com/
- TheJapanMap API https://www.thejapanmap.com/
TheJapanMap operates a REST-based API and may process request data generated when users interact with the map (for example when loading channels, searching for videos, or interacting with map elements).
These providers act as independent data controllers and process data according to their own operational practices.
Mapbox Privacy Policy: https://www.mapbox.com/legal/privacy
For further details about TheJapanMap's data handling practices, please refer to their website or contact them directly.
Embedded YouTube Videos
This website embeds videos from YouTube, a service provided by Google LLC. When you view a page containing an embedded YouTube video, your browser may connect to YouTube servers and transmit technical information such as your IP address and device information. YouTube may also set cookies or use similar technologies.
YouTube Privacy Policy: https://policies.google.com/privacy
We only load map services and embedded video content after you have provided your consent.
6. Cookies
This website does not use cookies for advertising or tracking purposes by us directly.
However, third-party services such as YouTube and Mapbox may use cookies or similar technologies when their content is loaded.
We store your consent preferences in your browser's local storage in order to remember your choices. This information is used solely for consent management and does not contain personal data.
Interactive maps and embedded videos are only loaded after you provide consent.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us via the contact information provided on this website.