Terms & Conditions
Last updated: 2026-01-23
These Terms & Conditions (“Terms”) govern your use of this website operated by GoNorth Japan (“we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this website.
1. About Our Services
GoNorth Japan provides information about travel in Japan, with a focus on the Tohoku region. Our website allows users to:
- Browse travel-related content and example tours
- Inquire about tours or general travel in Japan
- Book tours when specific dates are made available
- Subscribe to newsletters
- Contact us via contact forms
- The website is for informational and booking-related purposes only.
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
You must not:
- Submit false or misleading information
- Attempt to interfere with the website's operation or security
- Use the website for spam, abuse, or unlawful activity
3. Tour Information & Availability
All tour descriptions, prices, dates, and availability shown on this website are subject to change without notice.
Example tours shown on the website may be for illustrative purposes and may not always be available for immediate booking.
We reserve the right to modify, suspend, or discontinue any tour or service at any time.
4. Bookings & Payments
When a tour is available for booking, users may submit a booking request through the website.
A booking is not considered confirmed until:
- It has been reviewed and accepted by us, and
- Any required payment has been received and confirmed
5. Cancellations & Changes
Cancellation and change policies may vary depending on the tour and circumstances.
Details regarding cancellations, refunds, and changes will be provided at the time of booking or in direct communication with us.
We reserve the right to cancel or modify tours due to weather, safety concerns, minimum participant numbers, or other operational reasons. In such cases, we will make reasonable efforts to inform affected customers.
6. User Inquiries & Communication
When you submit an inquiry or message through our contact forms, you may be asked to provide your name, email address, and message content.
This information is used solely for the purpose of:
- Responding to your inquiry
- Providing travel-related information
- Communicating about potential or existing bookings
7. Newsletter Subscriptions
If you subscribe to our newsletter, you agree to receive periodic emails related to:
- Travel information
- Tours and offers
- Website updates
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of GoNorth Japan or its content providers and is protected by copyright and other intellectual property laws.
You may not copy, reproduce, distribute, or use website content for commercial purposes without prior written permission.
9. Limitation of Liability
While we make reasonable efforts to ensure that information on this website is accurate and up to date, we do not guarantee that all content is complete, accurate, or error-free.
To the fullest extent permitted by law, GoNorth Japan shall not be liable for:
- Any indirect or consequential losses
- Losses arising from reliance on website information
- Technical issues, interruptions, or temporary unavailability of the website
- Participation in tours involves inherent risks associated with travel and outdoor activities. Users participate at their own risk, subject to any additional terms provided at booking.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Japan, without regard to conflict of law principles.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us via the contact information provided on this website.